MTN Nigeria Job Vacancies (6 Positions)

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MTN Nigeria

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the following positions below: MTN Nigeria Job Vacancies (6 Positions)

1.) Specialist – Presales and Order Management, Bayobab

Location: Lagos
Job type: Full-time
Job Category: MTN Level 2

Mission / Core purpose of the Job

  • The Specialist – Presales & Order Management will support Sales, Commercial and Product teams with customer facing technical solutions pertaining to all the Products under the CPaaS, UCaaS, CCaaS categories. It also includes the responsibility to plan, design and dimension customer facing solutions riding on Bayobab platforms including Bearer Voice, SMS, Signalling, IP networks, IPX, API, WhatsApp for Business, IOT and associated feature sets.
  • The role will support Sales teams on technical aspects of tailor-made solutions to best fit customer needs, optimizing capacity, resource utilization and timeliness of service delivery as well as maintaining proper governance in presales and order management till the life cycle of the customers.
  • Additionally, this role will provide Order Management support in for driving processes that ensure the provisioning activation/deactivation and inventory accuracy, reporting and Billing.

Key Performance Areas
Core, essential responsibilities / outputs of the position (KPA’s):

  • The Specialist – Presales & Order Management will be accountable to achieve the following objectives:
  • Interact and review solutions, with customers regularly to understand their requirements & constraints and deliver solutions to fit customer needs.
  • Design & Plan guidelines for connectivity, services and applications carrying mission critical traffic.
  • Design and Plan change requirements for Bayobab in-life, guiding Sales and Product teams
  • Management of numbering plans, ITU MNC/MCC data base, MNP and service availability to support commercial objectives
  • Design criteria for service provisioning or commercial model support for stakeholder enablement
  • Provide input to product design for internal and external customer/stakeholders.
  • Responsible for business process management areas as per allocation by management and act as back-up to other Carrier Services specialists as and when required.
  • Ensure compliance of regulatory conditions and process requirements.
  • Ensure best practices are adhered to in serving customers within industry standard “Turn Around Time”.
  • Ensure compliance of standards, ISO etc. for IT Security, Service Management Business Continuity.
  • Review performance reports and financial statements to determine progress and status in attaining objectives. MTN Nigeria Job Vacancies (6 Positions)

Role Deliverables

  • KPI’s / targets as set by General Management
  • Support to internal and external stakeholders.
  • Technology Solution Planning
  • Technology Solution Operations
  • Security
  • Operational Delivery

Job Requirements
Educational Qualification:

  • Minimum 3-year Academic Degree (BBA, Engineering/Computer Science)
  • Fluent in English.


  • At least 3 years functional experience in Telecommunications, Technology, or related B2B industry experience specifically within the wholesale landscape.
  • Minimum 2 years in Service & Solution Management with relevant technical experience in the international telecommunication industry preferably in carrier/enterprise business and new services, viz. API, IPX, WhatsApp for Business and IOT etc.
  • Wholesale and Enterprise Business market knowledge, desirable.
  • Good understanding of the telecommunication industry – especially wholesale carrier and Enterprise services is desirable.
  • Excellent technology skills with strong Excel (macros, pivot tables, look-ups and filtering), PowerPoint, and Word skills.


  • In depth knowledge of voice telecommunication technology protocols & standards (INAP, ISUP, SIP, ENUM, PESQ etc.), codecs (G711, G723, G729, AMR), understand carrier network topology (Hubbing, Transit) and dynamic routing principles (Percentile/Overflow/Crank back), IP, API, IPX, WhatsApp for Business, Internet of Things, Signalling Protocols, etc..
  • Ability to draft technical scope of work, specifications and RFP responses.
  • Ability to manifest solutions based on business forecast and utilization, including process and capacity inputs into technology.
  • Ability to identify key issues in customer facing solutions, and to think creatively and strategically to overcome internal and external challenges.
  • Ability to regularly audit, review and harden gaps in customer solution & requests.
  • Ability to translate customer requirements to design specifications and handhold Technology & Operations team with necessary guidelines around CLI, Non-CLI, PESQ, DTMF, API, etc.
  • Ability to work effectively with multiple stakeholders in a multi-cultural environment.
  • Strong analytical skills to adequately anticipate demand and make investment decisions.
  • Direct experience and demonstrated ability to develop own executive level presentations using Microsoft PowerPoint and Excel / Power BI
  • Maturity to handle ambiguity and adaptive to dynamic environment.
  • Ability to provide direction and leadership towards multiple technology & operations units within the organization.
  • Knowledge of risk management (a risk taker who carefully considers risk/reward) and business development.
  • Effective oral and written communications and public relations as well as excellent negotiation skills to be able to function across multiple business lines in a multicultural environment.
  • Strong computer literacy

Application Closing Date
31st May, 2024; 07:14

Method of Application
Interested and qualified candidates should:
Click here to apply online


2.) Product Manager: SME Cloud

Location: Lagos
Employment Type: Full-time


  • To lead the identification of the SME segment’s cloud requirements and the development of relevant cloud value propositions that address them.
  • The role will require someone who can, in collaboration with internal stakeholders and external partners, develop cloud solutions from concept to commercial launch and thereafter manage them through the Product Management Lifecycle.
  • The person needs to be a self-starter who requires minimal guidance and supervision but can deliver in a multi-stakeholder environment.
  • The role will also be expected to lead the implementation and management of enabling platforms that ensure a seamless customer journey and unparalleled customer experience. Managing the performance and profitability of cloud solutions under the portfolio will also be a key requirement.
  • To implement strategies for the portfolio to maximise MTN’s growth, profitability, and market share and to provide input into operational and tactical strategies to grow revenue.
  • Success will be measured against the delivery of new products, services, revenue, profit, and customer satisfaction in both SME and Corporate segments markets.

Key Performance Areas
Driving Profitable growth for MTN Business:

  • Fully accountable for delivery of product revenue, profit, and product-related customer satisfaction.
  • Own, define, document, and agree, with key stakeholders, a product plan that identifies the market landscape, product scope and performance, objectives and strategy, the customer experience, growth plan and roadmap for Italy that works within the context of the global portfolio.
  • Create and own market requirements specifications and business cases for the product (s). Responsible for taking services through the MTN Product Development Process.
  • Accountable for product lifecycle management. This includes product performance management, maintaining high calibre group product collateral and training materials, product marketing and PR activities, product innovation and rationalisation.
  • Managing key stakeholders in MTN (Segment, Marketing, Technology etc.).
  • Accountable for product-related costs (capex and Opex) and their impact on competitiveness.

Ensuring a Culture of Operational Excellence:

  • Understanding clients strategic business plans, key performance indicators, and decisions and how they create ICT opportunities
  • Understanding the clients’ strategic partners and landscape to identify opportunities
  • Analysing industry competition and market needs
  • Accurate Planning and forecasting
  • Provide input into operational and promotional planning which will ensure revenue growth within an allocated portfolio of accounts.
  • Monitor growth opportunities through competitor activity scanning and feedback to business on such opportunities for further development.
  • Recommend ways to exploit new opportunities to grow the business further
  • Provide input into the fine-tuning of processes, systems, and support in line with changing work practices.

Cloud Marketplace:

  • Accountable for managing the design, launch, and management of the Marketplace
  • Manage leading-edge enterprise services business models and highly technical environments and cross-functional teams including partners, our large enterprise customers, and technology providers
  • Develop the commercial deals, contracts, and business cases for the Product and Service Categories
  • Manage the Marketplace delivery including identifying and prioritising candidate Categories, building the differentiating offering/proposition and
  • Management and evolution of the Marketplace Agile and innovation processes and Ideation methodology for gathering requirements
  • Ensure alignment with the broader MTN commercial strategy, architecture, and services
  • Ensuring financial integrity and sustainability of the Marketplace platform
  • Accountable for alignment with MTN Group strategy and platforms
  • Manage the budget
  • Management of the public communications strategy for the Marketplace
  • Ensuring appropriate governance and Quality Control measures
  • Utilize sound practices that comply with best practice, legislation, or other regulations / parameters / guidelines.
  • Maintain quality standards that will enhance the customer experience and cost efficiency.
  • Work consistently according to standard operating procedures.
  • Analyse situations and take necessary action to ensure quality is maintained.
  • Seek feedback from clients/ stakeholders and continuously seeks ways of improving on quality and customer service standards

Independent thought and Judgment:

  • Good commercial acumen
  • Make decisions to drive immediate response times
  • Prioritization of work.
  • Goodwill credits within procedure and delegation of authority
  • Evaluating credits and debits validity and allocating credit and debit value.
  • Dissemination of information.
  • Improvement of processes and procedures
  • Personal presentation in line with company image


  • Candidates should possess minimum of 3-year Degree / Diploma in ICT / Commerce or related
  • Cloud Certification with, at least one, global hyperscalers.


  • 5+ years’ experience in Cloud Product Management with a proven record of successfully launching products and solutions from cloud hyperscalers (Microsoft/AWS/Google/Huawei) and top ISVs.
  • Experience in launching and/or managing a cloud marketplace
  • Experience in working with external partners in collaborative development.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Should you not hear from MTN within 14 days, please consider your application as unsuccessful.


3.) Manager – Enterprise Risk Management

Location: Ikoyi, Lagos
Employment Type: Full Time

Job Summary

  • To manage the Enterprise Risk Management initiatives and to ensure the implementation of risk management best practices by analyzing current and potential risks and reporting on risk exposures and prevention strategies for the business.


  • Ensure ongoing risk identification, assessment, and reporting to the stakeholders; and eGRC, the risk management system or tool, is implemented and fully utilized to automate the risk management process within MTN Nigeria.
  • Analyze the long-term implications of actions on the viability of the business from a broad perspective and the impact of solutions on other areas of the business, as well as the interdependency of units.
  • Drive best practices, continuous improvement, and innovation at the process and procedure level within the Risk Management and Compliance division, as well as utilize appropriate models for analyzing potential risks to the business, taking a 360-degree view of the organization’s risk profile.
  • Construct, implement, and fine-tune methods, processes, and systems to enhance effectiveness, meet organizational goals, and ensure the implementation and maintenance of enterprise risk management policies and procedures.
  • Provide input into the development of risk management policies and procedures; benchmark local and international risk management best practices and strategies; and analyze local conditions as well as competitor activity to create a competitive advantage.
  • Provide input into the development of plans for the roll-out of Risk Management in conjunction with the business units across MTNN, in alignment with the group risk management framework, and the implementation of improvements to risk management capabilities within business units in MTNN.
  • Align operational targets with business strategy and assist the Senior Manager, Enterprise Risk Management, in establishing and implementing structures to comply with the Group Risk Management Framework in conjunction with the business units across MTNN.
  • Generate and submit reports to the Risk Management and Compliance Committee on a quarterly basis, and ensure the preparation of risk management reports for stakeholders when required.


  • First Degree in a related discipline MTN Nigeria Job Vacancies (6 Positions)
  • Fluent in English
  • A qualified Chartered Accountant (ACCA or ACA) would be an added advantage.

6 – 13 years experience, which includes:

  • A minimum of 3 years’ experience in an area of specialization, with experience in supervising or managing others
  • Experience working in a medium- to large organization.
  • financial experience in Business Risk or Auditing
  • A strong background in managing business risk in fast-moving industries (i.e., telecommunications)

Application Closing Date
29th May, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online


4.) Manager – E2W Terrestrial Planning MTN Nigeria Job Vacancies (6 Positions)

Location: Nigeria
Employment Type: Full Time

Job Summary

  • The Manager – East to West (E2W) Terrestrial Fibre Planner is expected to implement & manage the technology roadmap for Opco FibreCo by aligning and managing efficient and effective network roll out, operate a cost effective and future proof network & infrastructure, delivering excellent quality of service, coverage, and capacity.
  • This role is to provide sound technical leadership in all aspects of business.
  • The role is expected to be the technology go-to expert and play an integral role in setting up the fibre-based infrastructure to deliver products through service orchestration.
  • The Senior Manager – Technology will also oversee overall Optical Network & Infrastructure development utilization plans and manage all information technology resources for the Opco FibreCo.

Key Performance Areas

  • Core, essential responsibilities / outputs of the position (KPA’s)

The Manager – E2W Terrestrial Fibre Planner will be accountable to achieve the following objectives:
Strategy Development and Implementation:

  • Cascade the Group strategy to create functional strategy aligned with the overarching business goals, under oversight of the MD and Bayobab Group CTIO.
  • Ensure effective implementation of the functional strategy by means of providing direction, structure, frameworks, models, plans and roadmaps.
  • Oversee regular review of the functional strategy and roadmap, under oversight of the MD, to ensure its alignment with the changing dynamics of the internal and external ecosystem.

Staff Leadership and Management: MTN Nigeria Job Vacancies (6 Positions)

  • Source, induct and manage talent in accordance with legislative guidelines.
  • Continually develop a culture of strong collaboration and effective team working.
  • Ensure open communication channels with staff and implement change management interventions where necessary.
  • Provide definition of roles, responsibilities, individual goals and performance objectives for the team.
  • Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program.
  • Develop and implement a training plan in order to build and develop skills within the team.
  • Performance manages resources in accordance with HR policy and legislation where necessary.
  • Actively participate in leadership team and develop skills of own team.
  • Promote a ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance.


  • Strategic Meetings
  • Participate and provide input in strategic meetings.
  • Provide inputs & drive OpCo wide transformation initiatives, elicit inputs from relevant parties.
  • Provide inputs to and ensure adequate risk mitigation and controls in the function.
  • Perform evaluation baseline of Service Level Agreements (SLAs) and KPIs.
  • Drive preparation of proposals/ business case on change initiatives SLA, policies and procedures.
  • Escalations
  • Escalate issues that will result in severe time, scope, productivity, and cost or resource impact to MD / Bayobab Technology teams.
  • Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery.
  • Function Tactical
  • Review and finalise objectives, targets and budgets for the function, under oversight of MD.
  • Review key risks, issues and dependencies and set mitigation actions, seeking guidance from the MD as and when required.
  • Sign-off / make decisions regarding tactical changes and where required seek sign-off from Management.
  • Performance
  • Monitor Technology & Network functional performance and alignment with overall OpCo strategy.
  • SLA approval and exception performance review.


  • Manage function’s budgets in line with business objectives, under oversight of MD.
  • Ensure that the cost of operations is managed, in line with a least cost operating strategy stemming from the business drivers, under oversight of the MD.

Operational Delivery
Functional Leadership: MTN Nigeria Job Vacancies (6 Positions)

  • As the functional leader of the Technology & Network vertical, the role is accountable to:
  • Monitor and align the direction, strategy and results of the Technology & Network vertical, collectively and as individual work areas in the OpCo, ensuring that the Group guidelines are duly complied with.
  • Lead and deploy an integrated solution development and problem-solving philosophy across the function.
  • Serve on the executive committee to align technology goals to other departmental and organizational objectives.

Delivery Leadership:

  • As the delivery leader of the Technology & Network vertical, the role is accountable for the following work area outcomes:
  • Manage the Technology Infrastructure, planning and design including optical core distribution plans, for National and International optical Leased Lines, National optical Transit, Backhaul, National Metro Leased Lines, FTTX.
  • Manage Fibre assets & capex.
  • Oversee team, resources and service providers to ensure provision and quality of service and connectivity and to support implementation of changes to support service delivery.
  • Accountable for the architectural and design to the develop of the Fibre Network, Backhauling , Metro FTTX, and supporting Infrastructure environment.
  • Manage technical implementation of agreed initiatives working with all required parties to ensure successful delivery.
  • Assist Group Technology team in deploying optical Infrastructure and assets within the OpCo and monitor to ensure that Infrastructure & assets usage, performance & maintenance is as per standards.
  • Oversee Technology & Network work packages including Fibre network design, underground conduit design, and Fibre splicing design.
  • Oversee Fibre infrastructure Network Deployment plans in line with Bayobab Technology team guidelines.
  • Accountable for network resilience and redundancy plans for the network.
  • Oversee & Manage equipment providers, subcontractors (civil engineering), technical teams
  • Oversee & manage Network Planning & Capacity, and Infrastructure roll out.
  • Ensure customer complaints & escalations are resolved within the agreed SLA timelines with the Manager Services provider.
  • Understand the technology trends in telecom infrastructure and need to validate and apply relevant technology changes to evolve the company infrastructure to meet changing business and customer requirements.
  • Build quality assurance and data protection processes and policies by ensuring accurate SOPs and maintenance of critical documentation.
  • Develop, track, and maintain network availability and quality metrics for all routes.
  • Knowledgeable in the Disaster Recovery processes of the systems & infrastructure
  • Oversee & ensure appropriate maintenance processes are in place to protect the performance of the service in the longer term.


  • Minimum B.Tech/B.Eng. /B.Sc. or similar.
  • Master’s degree in technology/engineering is advantageous


  • 5+ years of Professional/Technical Experience in wholesale/infrastructure/B2B Telecommunications sector/industry with good knowledge in planning & designing, implementing, and operating Fibre (Access/Metro/NLD) Networks.
  • Experience working in a service-based business delivering both passive and active end products will be advantageous.
  • Experience in optical support systems and tools specifically for passive and active fibre-based infrastructure will be useful.
  • Good knowledge of vendor landscape and solutions including BOQ and BOM for technology infrastructure.
  • Proven track record in leading and delivering successful network rollout projects.
  • Experience working in a global/multinational enterprise with a good understanding of emerging markets.

Functional Knowledge:

  • Passive Fibre Networks (Access/Metro/NLD)
  • Active Transmission/Optical Networks (xWDM/OTN)
  • Access/Metro Network architecture, design & planning (FTTX)
  • Backbone transmission architecture, design & planning (NLD)
  • Passive and Active solution design
  • Fibre testing methodologies and tools
  • Cabling & leased line management
  • Network operations management
  • Outsourcing contract management
  • Optical service & platform management
  • Service Orchestration
  • Service monitoring


  • Strategic thinking
  • Technical Acumen
  • Business Acumen
  • Analytical thinking
  • Conflict management
  • Data interpretation
  • Decision making
  • Delivery focused
  • Leadership
  • Negotiations
  • Innovation
  • Presentation MTN Nigeria Job Vacancies (6 Positions)

Application Closing Date
3rd June, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online


5.) Senior Consultant – IoT Solutions Sales

Location: Lagos
Employment Type: Full Time

Mission / Core Purpose of the Job

  • The Senior Consultant – IoT solution Sales will be responsible for Innovating and developing IoT solutions portfolio, aligned to priority industry sector and customer needs to deliver new revenue streams, working closely with KAM and B2B account and sales teams in Nigeria and potentially across MTN OpCo’s.

Key Deliverables

  • Identification of customer opportunities
  • Collaboration between Sales, Marketing, Solutions Design and External partners
  • Own forecasting of acquisition, retention numbers and stock required within assigned accounts
  • Drive achievement of sales, retention, customer development and revenue targets for the assigned accounts
  • Improve service delivery processes and systems
  • Demonstration of MTNs values and living of its Brand

Sales Planning:

  • Plan and execute a go-to-market strategy for target industry verticals, regions and segments in line with IoT sales strategy.
  • Execute the IoT sales strategy to meet set goals ensuring that targets are exceeded
  • Work with account managers to build and manage a healthy sales pipeline focused on driving revenue, adoption and market penetration across regions and segments.
  • Deliver accurate business metrics, monthly forecasts and pipeline development reports.

Business Development: MTN Nigeria Job Vacancies (6 Positions)

  • complex and strategic deals and influence new IoT strategic opportunities by engaging with key business and technical contacts, understanding customers’ business and technology priorities, governance, decision, and budget processes, and landing the value proposition of Eseye platform, including ISV’s we will be onboarding.
  • customer trust with technical expertise in identity and management solutions, communications & productivity platforms, and AI solutions.
  • as subject matter expert for IoT, navigating complex deal orchestration, supporting competitor displacement opportunities, and sharing proven practices with field sellers through readiness and coaching to accelerate sales opportunities and engage confidently at CxO level to present your findings and initiatives.
  • IoT opportunities with creative deal strategies, POCs, demos and storytelling that overcome customer challenges, while leveraging core team stakeholders (Marketing, Partners, Engineering, FastTrack, Biz Desks.)
  • and expand Eseye platform functionalities with Customer Business Decision Makers and support sales teams.
  • KAM and GAM of the team on IoT and lead the community to foster best practice sharing.
  • engineering and product groups with closed loop feedback supporting refining the sales process and product updates
  • IoT use cases workshops as per GTM strategy

Product Development:

  • Drive the enhancement of solutions in terms of creativity and innovation.
  • Contribute to the pre-sales process by working with solution architects to create best solution designs for customers.
  • Interface with both internal and external IoT industry experts to anticipate customer needs and facilitate solutions development.
  • Support Product teams with the development and execution of external strategic IoT portfolio partnerships to efficiently deliver solutions on time
  • Collaborate across internal functional teams within the ICT Business to enable the development of solutions necessary to drive the desired business outcomes for customers.
  • Provide customer feedback to Product Owners on product performance; and support the roll-out of new products.

Governance and Risk Management:

  • Maintain alignment to the Group sales and Presales architect processes.
  • Comply with relevant MTN policies and procedures.
  • Implement proper controls and processes to minimise revenue leakage.
  • Appropriate implementation of DoA.


  • Minimum of 4-year tertiary qualification / Degree in Computer Science / Engineering / MIS / Maths or a related field or equivalent experience MTN Nigeria Job Vacancies (6 Positions)
  • MBA/ Masters advantageous
  • Fluent in language of country with basic command of English.


  • Min of 10 plus of experience in ICT
  • Minimum of 8 years of IoT and technology-related sales management or business development experience.
  • Manager track record of 5 years or more; with at least 3 years in the Operational technology of IOT
  • Deep domain experience in one or two industry verticals is essential, in line with the IOT vertical specialisation in the industry
  • Min Experience of 3 years in working with IOT technology companies like ABB, GE, Schneider, or similar environments is key
  • Technical experience of enterprise architecture and delivery experience in IOT solutions are advantageous
  • Ability to lead a consultative, TCO lead, technical sell for a min of 3 years.
  • 7 + years of experience in enterprise sales.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


6.) Senior Consultant – Security Pre-sales

Location: Lagos
Employment Type: Full Time

Mission / Core Purpose of the Job

  • The Senior Consultant : Security Presales is responsible for the architecture of Security solutions for existing and prospective customers, working closely with Senior stakeholders in the customer and various Leadership team and Executives within MTN, including Commercial, Product and Delivery teams throughout the sales cycle, to ensure that proposed technical solutions address the customer’s needs.
  • Thesolution sets will span across the capabilities of MTN and its partners.

Key Deliverables

  • Translate the customer requirements into working solutions
  • Input into business cases to understand costs, risk and benefits of solutions
  • Follow all relevant steerco and approval practices for customer solutions
  • Obtain business approval through set forums on new innovations required for customer specific solutions
  • Deliver on Customer POCs and ensure testing criteria is clear and agreed upon
  • Sponsorship and mentorship for key deals within the environment of junior architects
  • Commercial Acumen must be used to deliver solutions that fit within the customer budgets
  • Understanding the customers key challenges and financial parameters to solution a winning proposal
  • Provide input to the strategic direction of technology investments to assist in the development of the enterprise architecture and maximise the return on technology investment.
  • Review, interpret and respond to detailed Business Requirements Specifications (BRS) to ensure alignment between customer expectations and current or future ICT capability.
  • Translate business requirements into technical architecture specifications and models, solution design, process diagrams and concepts of operation.
  • Estimate costs and input into a business case to justify the ROI for the solution, considering infrastructure, licenses, development and support.
  • Present business cases to Senior Management (TFLS, TCOE, COE ICT and Commercial) for approval, funding and prioritization.
  • Gain organisational commitment for all Solution Elements, as well as evaluate and select all technologies required to complete customer solutions considering functionality, data, security, integration, infrastructure and performance.
  • Work in cross functional teams to define, deliver and support the design and development of technology solutions that are fit for purpose, meet the business requirements and objectives and are in alignment with the agreed enterprise architecture, corporate ICT standard and business operational standards
  • Ensure Proposed customer Solutions are deliverable within customer timelines, customer budgets and relevant governance according to process and procedures.
  • Work closely with cross functional team members to deliver the solution for the customer implemented in the most efficient and cost-effective manner while ensuring the solution is complete, operable, conforms to business processes and meets the business needs with the agreed quality of service.
  • Document and maintain the organisations solution proposals to customers; make recommendations for improvements and/or alternatives.
  • Participate from time to time in the supplier selection process, evaluating usefulness and cost of products and making appropriate recommendations.
  • Review new and existing solutions design projects and procurement or outsourcing plans for compliance with standards and architectural plans.
  • Keep abreast of Solutions architecture current and future trends and innovations.
  • Maintain current OEM certifications and where required obtain new certifications as an when required
  • Work collaboratively with a global team to create and execute research into the feasibility of customer specific solutions whilst following MTNs internal governance.
  • Act in an advisory capacity to management and team on Solution architecture.
  • Contribute to the development, review and analysis of the Security Products and Services roadmaps to ensure alignment with client requirements.
  • Own the technical relationship with customers and provide prescriptive guidance on security, cost, performance, reliability, operational efficiency and best-practice architectures.
  • Design Security product-specific pre-sales architecture within approved operational limits, as per product specifications.
  • Prepare and deliver technical presentations and demonstrations, explaining and expounding on Security Product and Services offerings, to existing as well as prospective clients.
  • Lead the overall technical design and build of the custom elements of the solution to meet client business requirements.
  • Provide pre-sales technical support and expertise in response to client requirements, by examining client infrastructure, architecture, system capabilities and business challenges.
  • Own the proposed Security solution and transition the implementation to the Delivery team.
  • Work with Security Products and Alliances teams to leverage partnerships for complex solutions that may be outside of MTN’s expertise.
  • Proactively engage customers to provide update on the latest security trends, changes in the threat landscape, and new product and services offerings.
  • Provide technical support and expertise in analysing client requirements, in conjunction with the client’s current Security capabilities; and ensure technical solutions will accomplish client objectives.

Business Development:

  • Provide input into the account management plans and go-to-market plays for key identified clients across segments and regions.
  • Work with sales specialists and account managers to identify, develop and close key sales opportunities.
  • Collaborate with sales specialists and account managers to deep-dive into customers’ business challenges, so as to collaboratively propose and pre-qualify a particular set of outcomes that would result in a formal professional services engagement.
  • Build and maintain continuous technical relationships within corporate customers and partners to ensure high levels of satisfaction.
  • Develop and design high quality technical responses to RFPs/ RFQs and RFIs that meet customer requirements in a timely manner. Deliver all technical tender requirements and provide support with regards to presenting solutions.
  • Provide technical input on pricing for tenders and proposals.

Governance and Risk Management:

  • Maintain alignment to the Group sales and pre-sales architect processes.
  • Comply with relevant MTN policies and procedures.

Education: MTN Nigeria Job Vacancies (6 Positions)

  • BSc in Computer Science, Electrical/Computer/Software Engineering. Master’s degree in cyber security is preferred
  • Relevant OEM Security Certification
  • Azure, AWS or Google etc.
  • Fortinet, Palo Alto, Symantec etc.
  • Major Security Technology Certifications covering Firewalls (NGFW, WAF), IPS, Malware protection, DDoS, SIEM and related SANS certifications
  • Business and Commercial Acumen
  • Fluent in language of country with full command of English – French (an advantage)


  • Minimum of 15 years’ experience in Information technology and Presales
  • Deep understanding of cloud network security technology, endpoint security, data protection, and identity management systems.
  • Prior professional services / consulting background
  • Worked across diverse cultures and geographies advantageous
  • Experience working in a large organization
  • Experience in global/multinational enterprises, coupled with working in emerging markets
  • Experience in guiding customer ICT strategy in large organisations.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online