Location: Lagos
Job Type: Full-time

Job Description

• As a Business Developer Manager, you will supervise city staff, foster a productive and inclusive work environment, and assign tasks /leads to Business Developers and other staff members to ensure that the job is done in line with the business policies.

Responsibilities

• Oversee the day-to-day business operations, staff and business developer management, as well as communicating and reporting to senior management.
• Assist agent operations and report any contingencies to the organization.
• Ensure the effective and efficient delivery of essential services and the overall well-being of the staff as well as maintaining good business relationships.
• Making quality decisions through company policies to promote its business standards in line with work ethics.
• Assigning daily tasks/leads to Business Developers and ensuring that the job is done in line with the business policies.
• Oversee the Agent Support Officers, Business Developers and other business operations within the city and ensure that all walk-in agents are properly attended to.
• Collaborate with other departments which include the Inventory Control, Warehouse and Sales teams to ensure that all POS under aftersales are stored back in the warehouse as well as maintain compliance with the business rules.

Qualifications

• HND / B.Sc in related fields.
• Must have a minimum of 3 years experience as a Business Developer Manager or similar role.
• Ability to manage a large team, prioritize multiple tasks and deliver within deadline.
• Advanced written and verbal communication skills
• Expertise in Microsoft Office and Operating Systems.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Locations: Onitsha – Anambra and Kano
Job Type: Full-time

Job Description

• As a POS Repair Technician, you will work as a member of a technical support team and will report to the Support Manager.
• You will be required to assemble and configure POS hardware. You will provide both on and off-site support, telephone support, and remote access support for hardware and software for our Agents.
• You should be able to manage and perform assigned tasks effectively, work together with others as a cohesive team, communicate and act professionally within the workplace and with clients, and maintain a good knowledge of existing and future software and hardware products.

Responsibilities

• POS installation, maintenance, troubleshooting, diagnosis, and repair of hardware and software.
• Document, prioritize and follow up on all support tickets.
• Propose and evaluate technical solutions and alternatives.
• Working knowledge of Regular, Android and Sunmi POS devices is an added advantage.
• Manage all on-site installation, repair, maintenance, and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Support and maintain merchants’ POS systems and terminals.
• Perform diagnosis, troubleshooting, hardware repairs of POS systems, motherboard repair, backup and other maintenance tasks.
• Maintain technical knowledge related to our suite of hardware and software product lines and industry.
• Set up, configure, and test hardware.
• Install software and hardware at client sites, and run and connect all cables between and at hardware devices.
• Provide telephone, remote, and on-site support for clients to quickly resolve problems.
• Provide training to clients regarding hardware, and troubleshooting techniques.

Qualifications

• ND / HND / B.Sc in related fields
• Must have a minimum of 2 years experience as a POS repair technician
• Ability to manage and prioritize multiple tasks and deliver within deadline
• Advanced written and verbal communication skills
• Experience in configuration, installation, training and support of hardware or software products
• Expertise in Microsoft Office and Operating Systems.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Locations: Lagos, Abuja, Kano, Ogun, Enugu, Port Harcourt – Rivers, Ibadan – Oyo
Employment Type: Contract

Job Description

• As a Key Account Associate specialized in PalmPay’s suite of products – Point of Sale (POS), Pay With Transfer (PWT), merchant loans, collaboration, and online payment services – your core responsibility revolves around identifying, engaging, and fostering relationships with (key) merchants.
• Your role is pivotal in showcasing and selling these PalmPay offerings to businesses, aligning their needs with the features and benefits of our diverse range of services.

Key Responsibilities

• Prospecting: Identify and target key merchants and market segments for POS, PWT, merchant loan, collaboration, and online payment solutions, leveraging various channels like online directories, industry gatherings, and referrals.
• Merchant Engagement/Visitation: Initiate connections with potential clients, establishing strong rapport, and scheduling meetings or demonstrations to illustrate the advantages of adopting PalmPay’s multifaceted suite of services.
• Needs Analysis: Conduct comprehensive assessments of clients’ business operations, payment procedures, and pain points to discern specific needs and challenges, offering tailored solutions accordingly.
• Tailored Presentations: Showcase PalmPay’s suite of services in a compelling manner, highlighting features, functionalities, and potential returns on investment, specifically tailored to each merchant’s (Key, High and Small merchant) requirements.
• Relationship Cultivation: Forge enduring relationships with key decision-makers within client organizations, showcasing expertise, reliability, and responsiveness.
• Negotiation and Closure: Negotiate pricing, terms, and agreements to secure successful deals, ensuring satisfaction and compliance with company policies.
• Collaboration: Work closely with internal teams, such as product development and customer support, to address client queries, offer technical insights, and ensure seamless implementation of the chosen services.

 Required Skills and Experience

• Proven B2B Sales Background: Demonstrated success in B2B sales, particularly within the payments or tech industry.
• POS Expertise: Strong familiarity with point-of-sale systems.
• Exceptional Communication: Outstanding communication and interpersonal skills to engage effectively with merchants and establish enduring connections.
• Solution-Oriented: Ability to grasp complex business processes and tailor solutions to meet unique client needs.
• Negotiation Skills: Proficiency in negotiation techniques and a track record of successful deal closures.
• Self-Motivated Team Player: Self-driven, target-oriented, capable of both independent work and effective collaboration within a team setting

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Employment Type: Full-time

Responsibilities

• Responsible for troubleshooting, answering questions, and quickly resolving technical issues related to local merchant business.
• Participate in the research and development implementation of requirements for the merchant ERP and onboarding system.
• Assist local and Chinese product research and development teams in participating in existing product feature enhancements, iterations, and technical upgrades.

Requirements

• Solid foundation in Java, familiar with JVM, including memory model, class loading mechanism, and performance optimization.
• Proficient in multithreading programming, familiar with distributed service development, caching, and message queues.
• Familiar with at least one relational database, understanding of search engines such as Elastic search (ES).
• Have a certain business mindset, master the use and troubleshooting abilities of full-link log systems.
• Passionate about technology, enjoy research, able to quickly grasp new technologies, and maintain close attention to the latest developments in the industry.
• Good communication and teamwork skills, with strong innovation awareness and business sensitivity.
• Proactive, strong problem-solving ability, able to provide optimal system solutions according to different scenarios.
• Prior knowledge or appreciation of Chinese culture or proficiency in the Chinese language is preferred, able to communicate efficiently with Chinese teams.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Ikeja, Lagos
Schedule: Full-Time

Job Summary

• We are looking to employ a passion driven and detail-oriented biller online manager to identify business growth opportunities and develop strategies to increase company sales.
• The Manager is responsible for integrating Businesses to utilize e-payments(Pay with Transfer, Pay with Wallet)offline Payments.
• Analyzing prospective client database, providing information on our product and services, responding to inquiries, tenders, further developing sales strategies and identifying opportunities to increase organizational efficiency, sustainability and profitability.

Job Description 

• Deploy Payments(Pay with Transfer, Pay with Wallet,Pay with Bank Card,USSD payments) and Manage relationship with Merchants
• Explore and onboard key merchants within assigned territory.
• Communicate important company updates to the merchant under their supervision and ensure that the information is understood.
• Resolve transaction and application-related issues for merchants.
• Ensure that merchants are empowered to meet targets.
• Research new market areas and distribute branding materials to merchants
• Work closely with the team in visiting, interacting and focusing on client’s needs, proffering solutions and where peculiar challenges are recorded, feedbacks are collected and properly resolved in a timely manner.
• Work closely with the team to suggest and recommend new initiatives that could improve partners’ experience with the usage of our payment solution.

Requirements 

• Bachelor’s Degree, HND or its equivalent in Sales and Marketing or related fields.
• Comprehensive understanding of E-payments((Pay with Transfer, Pay with Wallet, Pay with Bank Card,USSD payments)
• Extremely flexible, result-oriented, and hardworking with a strong track record of success
• Self-motivated and able to work independently to meet and exceed sales targets
• Good communication and interpersonal skills.
• Good knowledge of the business districts of the state.
• Good Negotiation skills and supervisory ability.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Oregun, Lagos
Job Schedule: Full time

Job Description

• We are looking for a results-driven Collection Manager to oversee our collection department and ensure efficient debt recovery.
• The ideal candidate will have a strong background in collections management, excellent communication skills, and a proven track record of meeting collection targets.

Responsibilities

• Manage and lead the collection team to achieve departmental goals and objectives.
• Develop and implement effective collection strategies to maximize debt recovery.
• Monitor and analyze collection performance metrics, identify trends, and implement improvements as needed.
• Conduct regular performance evaluations and provide feedback to team members to support their professional development.
• Collaborate with other departments to streamline collection processes and improve overall efficiency.
• Handle escalated customer inquiries and complaints in a timely and professional manner.
• Prepare regular reports on collection activities, including aging reports, delinquency rates, and recovery trends.
• Stay informed about industry regulations and compliance requirements related to debt collection practices.
• Ensure adherence to company policies and procedures, as well as regulatory guidelines.

Requirements

• Bachelor’s Degree in Business Administration, Finance, or related fields(preferred).
• Proven experience in collections management or a similar role.
• Minimum of 3 years managerial experience in a loan company.
• Strong knowledge of debt collection laws and regulations.
• Excellent leadership and team management skills.
• Effective communication and negotiation abilities.
• Analytical mindset with the ability to interpret data and make strategic decisions.
• Proficiency in Microsoft Office Suite and collection software.
• Detail-oriented with strong organizational skills.
• Ability to work under pressure and meet deadlines.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Oregun, Lagos
Employment type: Full-time

Job Summary

• We are looking for a highly skilled Risk Control Manager to oversee our risk management and control processes.
• The ideal candidate will have a strong background in risk assessment, risk mitigation strategies, and compliance management.
• The Risk Control Manager will be responsible for identifying potential risks, developing strategies to mitigate those risks, and ensuring compliance with regulatory requirements.

Responsibilities

• Develop and implement risk management policies and procedures to identify, assess, and mitigate potential risks.
• Conduct regular risk assessments to identify emerging risks and evaluate existing risk controls.
• Collaborate with department heads to develop risk mitigation strategies and action plans.
• Monitor and analyze key risk indicators to assess the effectiveness of risk control measures.
• Provide guidance and support to business units on risk management best practices.
• Coordinate with internal and external stakeholders to ensure compliance with regulatory requirements.
• Conduct training sessions for employees on risk management principles and practices.
• Prepare reports and presentations on risk management activities and findings for senior management.
• Stay informed about industry trends, regulatory changes, and best practices in risk management.
• Lead investigations into risk-related incidents and develop corrective actions to prevent recurrence.

Requirements

• Bachelor’s degree in business administration, finance, risk management, or related field (preferred).
• Proven experience in risk management, risk control, or a related field.
• Minimum of 3 years experience in a financial institution.
• Strong knowledge of risk assessment methodologies and risk mitigation strategies.
• Familiarity with regulatory requirements related to risk management (e.g., SOX, GDPR, etc.).
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal abilities.
• Strong leadership and team management skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Nationwide
Job type: Full Time

About the Rol

• As a Business Development Executive specialized in PalmPay’s suite of products – Point of Sale (POS), Pay with Transfer (PWT), merchant loans, collaboration, and online payment services – your core responsibility revolves around identifying, engaging, and fostering relationships with (key) merchants.
• Your role is pivotal in showcasing and selling these PALMPAY offerings to businesses, aligning their needs with the features and benefits of our diverse range of services.

Key Responsibilities

• Market Prospecting: Identify and target key merchants across various market segments for POS, PWT, merchant loans, collaboration, and online payment solutions, leveraging diverse channels such as online directories, industry gatherings, and referrals.
• Merchant Engagement Strategy: Initiate connections with potential clients, establish strong rapport, and schedule meetings or demonstrations to illustrate the benefits of adopting PalmPay’s comprehensive suite of services.
• Needs Assessment: Conduct comprehensive assessments of clients’ business operations, payment procedures, and pain points to identify specific needs and challenges, offering tailored solutions accordingly.
• Customized Presentations: Showcase PalmPay’s services compellingly, highlighting features, functionalities, and potential returns on investment, tailored to each merchant’s (Key, High, and Small Merchant) unique requirements.
• Relationship Building: Cultivate enduring relationships with key decision-makers within client organizations, demonstrating expertise, reliability, and responsiveness.
• Negotiation and Closure: Lead negotiations on pricing, terms, and agreements to secure successful deals, ensuring satisfaction and adherence to company policies.
• Collaborative Implementation: Work closely with internal teams like product development and customer support to address client queries, offer technical insights, and ensure seamless implementation of chosen services.

Required Skills and Experience

• Proven B2B Sales Background: Demonstrated success in B2B sales, particularly within the payments or tech industry for at least 2 years.
• POS Expertise: Strong familiarity with point-of-sale systems.
• Exceptional Communication: Outstanding communication and interpersonal skills to engage effectively with merchants and establish enduring connections.
• Solution-Oriented: Ability to grasp complex business processes and tailor solutions to meet unique client needs.
• Negotiation Skills: Proficiency in negotiation techniques and a track record of successful deal closures.
• Self-Motivated Team Player: Self-driven, target-oriented, capable of both independent work and effective collaboration within a team setting.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Ikeja, Lagos
Job type: Full Time

Position Overview

• We are seeking a highly skilled and detail-oriented Reconciliation and Settlement Specialist to join our Reconciliation team.
• The Reconciliation and Settlement Specialist will play a critical role in ensuring the accuracy and integrity by reversing transactions, accounts, and statements.
• This role is instrumental in maintaining financial compliance and providing valuable insights to support decision-making processes.

Responsibilities

• Develop and execute process, standards, guidelines and service level agreements for partnering organizations.
• Attend to customer and merchant disputes and ensure prompt resolution.
• Liaise with banks and aggregators on settlement discrepancies.
• Identifying, negotiating and closing partnerships deals on direct product offerings.
• Liaising with switching companies and card schemes on Settlement issues
• Reconciliation of transactions routed through various payments platforms including POS.
• Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
• Ensures timely reconciliation of all transactions done on the terminals.
• Ensure daily validation of transaction posting on system.

Requirements

• A Bachelor’s Degree or its equivalent
• Proven experience (at least 3 years) in Settlement, Reconciliation & Chargeback role, preferably within the fintech, banking, or payment industry.
• At least 3 years in Digital Financial Services or banking industry experience
• Experience with electronic payment systems
• In-depth knowledge of payment processing- gateways
• Organization and Time management skills
• Proficiency in the use of Ms office suites.
• Excellent communication skills and interpersonal skills.
• Attention to details and accuracy
• Strong analytical and problem-solving skills

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Ikeja GRA, Lagos
Job type: Full Time

Role Summary

• We’re looking for an experienced Human Resources Manager who is passionate about our mission of driving financial inclusion in Africa.
• This role is based in Lagos and our ideal candidate should have excellent communication, organization and management abilities, including the ability to work and function in a multicultural environment and should have experience working in the mobile payments industry to join the local team and provide intuitive and excellent leadership for the HR department.
• You will be fit for this role if you can evaluate and analyze complex information and you have a natural desire to organize and manage people; and if you can take charge of coordinating an organization’s administration system and general workflows, supervising staff, facilitating communication throughout a company and developing procedures to make a workplace more efficient.

  Responsibilities

• Manage the staffing process, including recruiting, interviewing, hiring and onboarding
• Ensure job descriptions are up to date and compliant with all local, state and federal regulations
• Develop training materials and performance management programs to help ensure employees understand their job responsibilities
• Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
• Investigate employee issues and conflicts and bring them to resolution
• Ensure the organization’s compliance with local, state and federal regulations
• Use performance management tools to provide guidance and feedback to the team
• Ensure all company HR policies are applied consistently
• Maintain company organization charts and employee directory
• Partner with management to ensure strategic HR goals are aligned with business initiatives
• Maintain HR systems and processes
• Conduct performance and salary reviews
• Provide support and guidance to HR staff
• Analyze trends in compensation and benefits
• Design and implement employee retention strategies

Requirements

• Bachelor’s or higher academic Degree in Human Resources, Business, or a related field
• 5-8 years’ experience in a HR Managerial position within an organisation with a large workforce
• Experience in a Fintech/ Financial institution
• Strong HR Experience.
• HR Knowledge: A thorough knowledge of HR laws, regulations, and best practices is essential to ensure legal compliance and effective HR management.

Required Skill Set:

• Strategic Thinking: The HR Manager should have the ability to align HR practices with the overall strategic goals of our organization. They need to think long-term and understand how HR can contribute to the company’s success.
• Leadership: The HR Manager will lead a team of HR professionals, so strong leadership skills are essential for managing and motivating staff.
• Communication: Effective communication is critical, as the HR Manager needs to convey information clearly, listen actively, and interact with employees, management, and external stakeholders.
• Conflict Resolution: The HR Manager must be skilled in resolving workplace conflicts and disputes, often acting as mediators between employees or between employees and management.
• Manpower planning: Analyzing the current manpower inventory, making future manpower forecasts, developing employment and training programmes. A solid understanding of hiring practices and talent acquisition, talent and performance management is necessary. The HR Manager is responsible for hiring the right people for our organization.
• Employee Relations: Managing employee relations, including handling grievances, conducting investigations, and promoting a positive work environment, is a key responsibility.
• Legal Compliance: Knowledge of labor laws and regulations is crucial to ensure the organization complies with local, state, and federal laws and regulations.
• Performance Management: The HR Manager is responsible for designing and implementing our performance management systems, including performance appraisals, feedback, and goal setting.
• Training and Development: Identifying training needs and designing programs for employee development is important for enhancing workforce skills and productivity.
• Compensation and Benefits: Understanding compensation structures and benefits administration, including health insurance and retirement plans, is critical to attract and retain top talent.
• Change Management: Our HR Manager will play a role in managing organizational change, helping employees adapt to new processes and structures.
• Data Analysis: The HR Manager should possess analytical skills to make data-driven decisions, track key metrics, and assess the impact of HR initiatives.
• Technology Proficiency: Familiarity with HR software and technology tools for payroll, HRIS (Human Resource Information Systems), and recruitment is essential.
• Problem Solving: The HR Manager needs to be adept at solving complex problems, both in day-to-day HR operations and in addressing broader organizational challenges.
• Cultural Awareness and Inclusivity: The HR Manager should be culturally aware and sensitive to promoting diversity and inclusion.
• Project Management: The HR Manager often oversees various HR projects, so project management skills are beneficial.
• Time Management: The HR Manager Will have a wide range of responsibilities, so effective time management is essential to prioritize tasks and meet deadlines. Talent and Performance Benefits Administration

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Employment Type: Full-time

Role Summary

• We are seeking an experienced Payroll Specialist who will be responsible for ensuring accurate and timely processing of the company’s payroll.
• This role involves meticulous attention to detail in calculating wages, preparing and processing payments, and resolving payroll discrepancies. As a payroll specialist, you must be able to use MS Excel with accuracy and efficiency.
• You must be very good with numbers and can be trusted with sensitive information.
• You must also possess great communication skills to interact with colleagues and executives.
• The goal is to ensure personnel receive the correct compensation in a timely manner.

Responsibilities

• Gather information on hours worked for each employee
• Calculate the correct amount incorporating overtime, deductions, bonuses
• Receive approval from upper management for payments when needed
• Address and resolve employee complaints relating to the payroll system
• Work with company database programs to process payroll
• Prepare reports to relevant departments about payroll, company budget and expense
• Prepare and execute pay orders through an electronic system
• Administer statements of payment (Pay Slips) to personnel either electronically or on paper
• Process taxes and payment of employee benefits
• Keep track of hour rates, wages, compensation benefit rates, new hire information etc.
• Address issues and questions regarding payroll from employees and superiors
• Prepare reports for upper management.

Required Skill Set
Must Haves:

• Bachelor’s Degree in Accounting, Finance, Math & Statistics or related field.
• 3 years proven experience as payroll specialist or payroll manager
• Solid understanding of accounting fundamentals and payroll best practices
• Very good knowledge of legislation and regulations of the field
• Proficient in MS Office and good knowledge of relevant software and databases
• Trustworthy with attention to confidentiality
• Outstanding organizational ability with great attention to detail
• Excellent communication skills

Desired:

• Experience in a Fintech/ Financial institution with a relatively large workforce.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Employment Type: Full-time

Job Description

• The ideal candidate will be responsible for overseeing the entire product lifecycle of our transfer services, from conception to execution.
• As a Transfer Service Product Design Specialist, you will play a crucial role in developing and implementing strategies to enhance the efficiency, user experience, and overall performance of our transfer services.
• This role requires a strategic thinker with excellent communication skills, a deep understanding of market trends, and the ability to collaborate across cross-functional teams.

Responsibilities

• Drive the growth of PalmPay’s user base and transaction volume in the transfer services sector.
• Innovate and uncover new, practical applications of transfer products in everyday scenarios.
• Engage in active user feedback collection, perform detailed analysis of user behavior, and develop accurate user personas.
• Stay abreast of market innovations, track the latest product trends, and analyze competitor strategies to inform our approach.

Product Design:

• Assist in the development and management of product roadmaps, ensuring alignment with business goals and market needs.
• Participate in the agile development process, including planning, refinement, review, and sprint.
• Prepare and present regular progress reports to the senior product management team.

Market Research:

• Execute comprehensive market research to pinpoint trends, competitor movements, and potential growth opportunities.
• Maintain up-to-date knowledge on industry shifts and regulatory changes to ensure PalmPay’s offerings remain competitive and compliant.

Customer Voice and Feedback:

• Regularly engage with product feedback, collating and analyzing input from targeted user groups to inform product development and enhancement.
• Translate customer feedback into actionable product requirements and use cases.

Collaboration with International Teams:

• Collaborate effectively with international technical development, design, and customer support teams, ensuring alignment in business strategies and customer satisfaction.

Job Requirements

• A Bachelor’s Degree (or higher) in Business, Information Technology, Computer Science or a related discipline, with preference given to candidates with international education or experience.
• 3-5 years experience in product management with a focus on transfer service or related domains.
• Proven experience as a Product Manager and Product Design Specialist.
• A deep understanding of the fintech sector, including knowledge of financial products, market trends, competitors, and the regulatory environment.
• Exceptional communication skills, both written and verbal, with an ability to convey complex ideas in a clear, persuasive manner.
• Proactive and able to work effectively in a fast-paced environment.

Preferred Skills:

• Experience with user-centered design principles and practices.
• Basic technical knowledge, including an understanding of software development processes.
• Proficiency in prototype design tools such as Axure, Figma, or similar platforms.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Employment Type: Full-time

Job Description

• To be successful as a senior graphic designer, you should have extensive knowledge of graphic design, styles, and techniques.
• You should also have experience in implementing marketing campaigns.
• Ultimately, an excellent senior graphic designer will ensure that the design team promotes the vision of Our company through high-quality graphic content.

Responsibilities

• Designing graphic content, illustrations, and infographics.
• Managing graphic designs from conception to delivery.
• Reviewing junior designers drafts to ensure quality.
• Generating fresh concepts.
• Ensuring brand consistency throughout various marketing projects.
• Liaising between the marketing and design teams to ensure deadlines are met.
• Keeping up-to-date with industry developments.

Requirements

• A graphic design qualification or similar.
• Portfolio with design projects.
• Proven work experience as a graphic designer.
• Working experience with image design tools (e.g., Photoshop and Adobe Illustrator).
• A keen eye for visual details.
• Aesthetic skills.
• Ability to meet deadlines and collaborate with team member.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Oregun, Lagos
Job Schedule: Full time

Job Description

• We are looking for a proactive Operations Manager who can drive customer acquisition efforts and ensure the smooth functioning of our operations.
• The ideal candidate will have a proven track record of implementing strategies to attract new customers and expand our client base while optimizing internal processes for efficiency.

Responsibilities

• Develop and implement customer acquisition strategies to attract new clients and expand our market reach.
• Collaborate with the sales and marketing teams to identify target customer segments and develop tailored acquisition plans.
• Analyze market trends and competitor activities to identify opportunities for growth and differentiation.
• Establish and maintain relationships with key stakeholders, including potential clients, industry partners, and referral sources.
• Lead efforts to enhance the customer experience and satisfaction to drive repeat business and referrals.
• Work closely with the product development team to align offerings with customer needs and preferences.
• Monitor and analyze customer acquisition metrics to track progress and identify areas for improvement.
• Develop and execute marketing campaigns and promotional activities to generate leads and convert prospects into customers.
• Provide training and support to sales and customer service teams to enhance their effectiveness in acquiring and retaining customers.
• Stay informed about industry trends, best practices, and emerging technologies to stay ahead of the competition.

Qualifications

• Bachelor’s Degrees in Business Administration, Marketing, or related fields (preferred).
• Proven experience in operations management with a focus on customer acquisition.
• Strong knowledge of customer acquisition strategies and techniques.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to interpret data and make strategic decisions.
• Proven leadership and team management abilities.
• Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.
• Detail-oriented with strong organizational skills.
• Ability to work under pressure and meet deadlines.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online